Returns & Shipping

 

Return Policy

 

Last updated April 15th, 2015

 

All products are covered by our limited warranty. If the product is determined to have a manufacturer defect and a return authorization is obtained within 7 days of receipt (as determined by the confirmed delivery date), we will repair or replace it at no cost. Once the original hangtag has been removed, or shirt has been worn we cannot be responsible for any damages due to wear, negligence or misuse. If you would like to make an exchange, you may return the item(s) within five (5) days of the confirmed delivery date. We will provide you with an online store credit, less the return shipping costs. Your credit is good for one year from the day it is issued. Items may only be exchanged for online store credit, no returns. We only allow one exchange per item. The exchange item is a final sale. To return an item, you must e-mail wilfred@coralcoastclothing.com for a credit notice. Please describe the reason for the return. We will not issue credits for any items without an issued credit notice. Returned items must be in original plastic, with original hangtag attached as received, and securely packed for shipping. If the returned item is damaged in transit due to improper packing we will not issue a credit. After Return Authorization approval, all return packages must be prepaid, insured for your own protection (international returns must be sent pre-paid. All customs and duties are the responsibility of the sender and not the responsibility of Coral Coast Clothing). All sale items cannot be returned or exchanged. If the sale product is determined to have a manufacturer defect, and a return authorization is obtained within five (5) days after receipt (as determined by the confirmed delivery date), we will repair or replace it at no cost. If you return a product outside this process, you’re in house-credit or exchange may be delayed or refused.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.